Information on personal data protection
Compliance with privacy law is an ethical value of Group RENAULT as stated in its Group privacy policy.
Renault takes all necessary steps to ensure that your personal data are processed safely and in accordance with the regulations.
You will find below detailed information about how we use your personal information in relation with use of this app.
Who are the data controllers of your personal data?
Your personal data are processed by Renault SAS (« RENAULT » or « we »), as controller.
Renault SAS is located in France, 13/15 quai le Gallo 92100 Boulogne-Billancourt. Contact details of its data protection officer (DPO) are the following: Renault SAS, Direction juridique – Délégué à la protection des données, 13/15 quai le Gallo 92100 Boulogne-Billancourt and dpo@renault.com.
How we use your personal data?
We collect personal information from you in our mobile app. We may also collect additional information about you from other companies of our group especially.
We use your personal information for the following reasons:
| Purposes | Legal basis |
|---|---|
| Manage your “Play to learn by Renault Academy” user account | It is necessary for the performance of the contract you concluded with us when creating your user account. |
| For training the commercial network | This is justified with regard to your employment contract and the contract concluded between your employer and one of Renault SAS subsidiaries. |
| Ensure a follow up of our activities (reporting) | It is based on our legitimate interest (App usage measurement) |
Generally speaking, we undertake to collect only the personal data that are necessary for each purpose for which we process your data.
Therefore, the mandatory information we require in forms you complete is indicated. They are mandatory because they are needed for entering into a contract. If you do not wish to provide the mandatory information, we will not be able to process your request.
How long do we retain your personal information?
We undertake to keep your personal information for no longer than is necessary for the purposes for which we process them, in accordance with the regulations.
In order to calculate the retention period of your personal data, we use notably the following criteria:
- The duration for which your user account is opened, unless you have been inactive for 3 years,
- The duration of your employment contract,
- The duration of the contract concluded between your employer and Renault SAS (or one of its subsidiaries),
- Our legal or regulatory obligations.
We may have to keep some of your personal data for a longer duration, in an archive file, in order for us to be able to defend in a legal action, until the end of the statute of limitation provided by applicable law.
Who can access your personal data?
We will share your information when we rely on other entities of the Renault group such as Renault India private Limited as well as your employer upon request and our service providers, in order to process all or part of your personal information, to the extent necessary to carry out the tasks entrusted to it (for example, for hosting our website or mobile app, for providing services relating to operation or maintaining our App)
Finally, we may have to share your personal data with third parties as necessary to comply with a legal obligation or administrative or judiciary decision.
Your rights
You have the following rights in respect of the processing of your personal information:
- To request access to your information, in other words to receive a copy of them,
- To have your information corrected, if it is inaccurate or not up to date, which will help us to comply with our obligation to have up-to-date information about you,
- To have your information erased (also known as right to be forgotten), although such right might be limited in view of our contractual or legal obligations,
- To receive a copy of your information in a structured, commonly used and machine-readable format, and transmit it to another data controller (also known as right to data portability),
- To object to processing of your information, on grounds relating to your particular situation, and to restrict processing of your information, in the cases provided by the regulation,
To exercise any of these rights, you may contact Renault India Private Limited providing a proof of your identity, by email at dpo@renault.com by post at registered office.
Finally, you have the right to lodge a complaint with the Information Commissioner’s Office about the processing of your personal data. We encourage you to contact us before making any complaint and we will seek to resolve any issue or concern you may have.
Connection information
We may automatically collect technical information about you when you use this mobile app, including your IP address, your browser settings, using
trackers (cookies).
This consists only of using technical cookies in order to ensure the mobile app is correctly working.
It is not possible to object to the use of these technical cookies.
For more information on this, please read our cookies policy available at https://www.renault.co.in/legal.html.
Modification of this document
We may modify from time to time this information document. When required or needed, we will inform your and / or request your consent. We therefore invite you to have a look at it at every visit to get the up-to-date version.
Version v1 updated on 30.04.2020